How to Install Fider on Your Synology NAS

How to Install Fider on Your Synology NAS

Fider is a feedback portal for feature requests and suggestions. Give your customers/visitors a voice and let them tell you what they need. Spend less time guessing and more time building the right product. In this step by step guide I will show you how to install Fider on your Synology NAS using Docker and Portainer.

💡Note: This guide works perfectly with the latest Fider v0.23.0 release.

  • STEP 1

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  • STEP 2

Install Portainer using my step by step guide. If you already have Portainer installed on your Synology NAS, skip this STEP. Attention: Make sure you have installed the latest Portainer version.

  • STEP 3

Make sure you have a synology.me Wildcard Certificate. Follow my guide to get a Wildcard Certificate. If you already have a synology.me Wildcard certificate, skip this STEP.

  • STEP 4

Go to Control Panel / Login Portal / Advanced Tab / click Reverse Proxy. Follow the instructions in the image below.

Fider Synology NAS Set up 1

  • STEP 5

Now click the “Create” button. Follow the instructions in the image below.

Fider Synology NAS Set up 2

  • STEP 6

After you click the Create button, the window below will open. Follow the instructions in the image below.

On the General area, set the Reverse Proxy Name description: type in Fider. After that, add the following instructions:

Source:
Protocol: HTTPS
Hostname: fider.yourname.synology.me
Port: 443

Check Enable HSTS

Destination:
Protocol: HTTP
Hostname: localhost
Port: 8417

Fider Synology NAS Set up 3

  • STEP 7

On the Reverse Proxy Rules click the Custom Header tab. Click Create and then, from the drop-down menu, click WebSocket. After you click on WebSocket, two Header Names and two Values will be automatically added. Click Save. Follow the instructions in the image below.

Synology Proxy WebSocket

  • STEP 8

Go to Control Panel / Network / Connectivity tab/ Check Enable HTTP/2 then click Apply. Follow the instructions in the image below.

Fider Synology NAS Set up 4

  • STEP 9

Go to Control Panel / Security / Advanced tab/ Check Enable HTTP Compression then click Apply. Follow the instructions in the image below.

Fider Synology NAS Set up 5

  • STEP 10

Go to File Station and open the docker folder. Inside the docker folder, create one new folder and name it fider. Follow the instructions in the image below.
Note: Be careful to enter only lowercase, not uppercase letters.

Fider Synology NAS Set up 6

  • STEP 11

Follow my step by step guide on how to activate SMTP for your Gmail account. This step is mandatory. Note: If you don’t want to use the easiest way for SMTP with Google and you already have SMTP details from your own Mail Server, you can just skip this STEP and use your personalized email SMTP details instead.

  • STEP 12

Log into Portainer using your username and password. On the left sidebar in Portainer, click on Stacks then + Add stack. Follow the instructions in the image below.

1 Synology Portainer Add Stack

  • STEP 13

In the Name field type in fider. Follow the instructions in the image below.

Note: Copy Paste the code below in the Portainer Stacks Web editor.

services:
  fider-db:
    image: postgres:17
    container_name: Fider-DB
    hostname: fider-db
    security_opt:
      - no-new-privileges:true
    healthcheck:
      test: ["CMD", "pg_isready", "-q", "-d", "fider", "-U", "fideruser"]
      timeout: 45s
      interval: 10s
      retries: 10
    volumes:
      - /volume1/docker/fider:/var/lib/postgresql/data:rw
    environment:
      POSTGRES_DB: fider
      POSTGRES_USER: fideruser
      POSTGRES_PASSWORD: fiderpass
    restart: on-failure:5

  app:
    image: getfider/fider:stable
    container_name: Fider
    ports:
      - 8417:3000
    restart: on-failure:5
    environment:
      BASE_URL: https://fider.yourname.synology.me
      DATABASE_URL: postgresql://fideruser:fiderpass@fider-db:5432/fider?sslmode=disable
      JWT_SECRET: MariushostingMariushostingMari13
      EMAIL_NOREPLY: Your-own-gmail-address
      EMAIL_SMTP_HOST: smtp.gmail.com
      EMAIL_SMTP_PORT: 587
      EMAIL_SMTP_USERNAME: Your-own-gmail-address
      EMAIL_SMTP_PASSWORD: Your-own-app-password
      EMAIL_SMTP_ENABLE_STARTTLS: true

Note: Before you paste the code above in the Web editor area below, change the value for BASE_URL and type in your own synology.me DDNS with https:// at the beginning that you have previously created at STEP 6.
Note: Before you paste the code above in the Web editor area below, change the value for JWT_SECRET and add your own JWT SECRET. MariushostingMariushostingMari13 is an example for a JWT SECRET. You should invent your own Value. Add 32 random characters, both letters and numbers.
Note: Before you paste the code above in the Web editor area below, change the value for EMAIL_NOREPLY and type in your own Gmail address. STEP 11.
Note: Before you paste the code above in the Web editor area below, change the value for EMAIL_SMTP_USERNAME and type in your own Gmail address. STEP 11.
Note: Before you paste the code above in the Web editor area below, change the value for EMAIL_SMTP_PASSWORD and type in your own Gmail app password. STEP 11.

Fider Synology NAS Set up 7 new 2025

  • STEP 14

Scroll down on the page until you see a button called Deploy the stack. Click on it. Follow the instructions in the image below. The installation process can take up to a few minutes. It will depend on your Internet speed connection.

Fider Synology NAS Set up 8 new 2025

  • STEP 15

If everything goes right, you will see this message at the top right of your screen: “Success Stack successfully deployed“.

Fider Synology NAS Set up 9

  • STEP 16

Go back to STEP 1 or you will deal with karma 🙂.

  • STEP 17

Now open your browser and type in your HTTPS/SSL certificate like this https://fider.yourname.synology.me that you have previously created at STEP 6. In my case it’s https://fider.mariushosting.synology.me If everything goes right, you will see the Fider installation page. Type in your name and email address, then give a name to the forum. Click Confirm. Follow the instructions in the image below.

Fider Synology NAS Set up 10

  • STEP 18

Check your Gmail email and click the fider link to verify your email address. Follow the instructions in the image below.

Fider Synology NAS Set up 11

  • STEP 19

At the top right of the page, click on your user profile icon, then Site Settings to access your Administration page. Follow the instructions in the image below.

Fider Synology NAS Set up 12

  • STEP 20

Add your first suggestion or let users Submit it. Follow the instructions in the image below.

Fider Synology NAS Set up 13

  • STEP 21

Your Fider dashboard at a glance!

Fider Synology NAS Set up 14

Enjoy Fider!

🆘TROUBLESHOOTING

If you encounter issues by using this container, make sure to check out the Common Docker issues article.

Note: Find out how to update the Fider container with the latest image.
Note: How to Back Up Docker Containers on your Synology NAS.
Note: Can I run Docker on my Synology NAS? See the supported models.
Note: How to Free Disk Space on Your NAS if You Run Docker.
Note: How to Schedule Start & Stop For Docker Containers.
Note: How to Activate Email Notifications.
Note: How to Add Access Control Profile on Your NAS.
Note: How to Change Docker Containers Restart Policy.
Note: How to Use Docker Containers With VPN.
Note: Convert Docker Run Into Docker Compose.
Note: How to Clean Docker.
Note: How to Clean Docker Automatically.
Note: Best Practices When Using Docker and DDNS.
Note: Some Docker Containers Need WebSocket.
Note: Find out the Best NAS Models For Docker.
Note: Activate Gmail SMTP For Docker Containers.

This post was updated on Monday / November 11th, 2024 at 4:19 PM