SuiteCRM is an open-source Customer Relationship Management (CRM) software solution that provides a 360-degree view of your customers and business. Making it easy for your Sales, Marketing and Customer Service departments to discover key information that will help you grow, retain and delight your customers. In this step by step guide I will show you how to install SuiteCRM on your Synology NAS using Docker & Portainer.

💡Note: This guide works perfectly with the latest SuiteCRM v8.7.1 release.

• STEP 1

Please Support My work by Making a Donation.

• STEP 2

Install Portainer using my step by step guide. If you already have Portainer installed on your Synology NAS, skip this STEP. Attention: Make sure you have installed the latest Portainer version.

• STEP 3

Make sure you have a synology.me Wildcard Certificate. Follow my guide to get a Wildcard Certificate. If you already have a synology.me Wildcard certificate, skip this STEP.

• STEP 4

Go to Control Panel / Login Portal / Advanced Tab / click Reverse Proxy. Follow the instructions in the image below.

• STEP 5

Now click the “Create” button. Follow the instructions in the image below.

• STEP 6

After you click the Create button, the window below will open. Follow the instructions in the image below.

On the General area, set the Reverse Proxy Name description: type in SuiteCRM. After that, add the following instructions:

Source:
Protocol: HTTPS
Hostname: suitecrm.yourname.synology.me
Port: 443

Check Enable HSTS

Destination:
Protocol: HTTP
Hostname: localhost
Port: 8328

• STEP 7

On the Reverse Proxy Rules click the Custom Header tab. Click Create and then, from the drop-down menu, click WebSocket. After you click on WebSocket, two Header Names and two Values will be automatically added. Click Save. Follow the instructions in the image below.

• STEP 8

Go to Control Panel / Network / Connectivity tab/ Check Enable HTTP/2 then click Apply. Follow the instructions in the image below.

• STEP 9

Go to Control Panel / Security / Advanced tab/ Check Enable HTTP Compression then click Apply. Follow the instructions in the image below.

• STEP 10

Go to File Station and open the docker folder. Inside the docker folder, create one new folder and name it suitecrm. Follow the instructions in the image below.
Note: Be careful to enter only lowercase, not uppercase letters.

• STEP 11

Now create two new folders inside the suitecrm folder that you created at STEP 10 and name them data and db. Follow the instructions in the image below.
Note: Be careful to enter only lowercase, not uppercase letters.

• STEP 12

Log into Portainer using your username and password. On the left sidebar in Portainer, click on Stacks then + Add stack. Follow the instructions in the image below.

• STEP 13

In the Name field type in suitecrm. Follow the instructions in the image below.

Note: Copy Paste the code below in the Portainer Stacks Web editor.

services:
  db:
    image: mariadb:11.4-noble #LTS Long Time Support Until May 29, 2029.
    container_name: SuiteCRM-DB
    hostname: suitecrm-db
    environment:
       ALLOW_EMPTY_PASSWORD: no
       MARIADB_USER: suitecrmuser
       MARIADB_DATABASE: suitecrm
       MARIADB_PASSWORD: suitecrmpass
       MARIADB_ROOT_PASSWORD: rootpass
    volumes:
      - /volume1/docker/suitecrm/db:/var/lib/mysql:rw
    restart: on-failure:5

  suitecrm:
    image: docker.io/bitnami/suitecrm:8
    container_name: SuiteCRM
    ports:
      - 8328:8080
    healthcheck:
      test: timeout 10s bash -c ':> /dev/tcp/127.0.0.1/8080' || exit 1
      interval: 10s
      timeout: 5s
      retries: 3
      start_period: 90s
    environment:
       ALLOW_EMPTY_PASSWORD: no
       SUITECRM_DATABASE_HOST: db
       SUITECRM_DATABASE_PORT_NUMBER: 3306
       SUITECRM_DATABASE_USER: suitecrmuser
       SUITECRM_DATABASE_NAME: suitecrm
       SUITECRM_DATABASE_PASSWORD: suitecrmpass
       SUITECRM_USERNAME: marius
       SUITECRM_PASSWORD: mariushosting
       SUITECRM_HOST: https://suitecrm.yourname.synology.me
    volumes:
      - /volume1/docker/suitecrm/data:/bitnami/suitecrm:rw
    depends_on:
      - db
    restart: on-failure:5

Note: Before you paste the code above in the Web editor area below, change the value for SUITECRM_USERNAME. Type in your own username. marius is an example for a username.
Note: Before you paste the code above in the Web editor area below, change the value for SUITECRM_DATABASE_PASSWORD. Type in your own password. mariushosting is an example for a password.
Note: Before you paste the code above in the Web editor area below, change the value for SUITECRM_HOST and type in your own synology.me DDNS with https:// at the beginning that you have previously created at STEP 6.

• STEP 14

Scroll down on the page until you see a button named Deploy the stack. Click on it. Follow the instructions in the image below. The installation process can take up to a few minutes. It will depend on your Internet speed connection.

• STEP 15

If everything goes right, you will see the following message at the top right of your screen: “Success Stack successfully deployed“.

• STEP 16

🟢Please Support My work by Making a Donation. Almost 99,9% of the people that install something using my guides forget to support my work, or just ignore STEP 1. I’ve been very honest about this aspect of my work since the beginning: I don’t run any ADS, I don’t require subscriptions, paid or otherwise, I don’t collect IPs, emails, and I don’t have any referral links from Amazon or other merchants. I also don’t have any POP-UPs or COOKIES. I have repeatedly been told over the years how much I have contributed to the community. It’s something I love doing and have been honest about my passion since the beginning. But I also Need The Community to Support me Back to be able to continue doing this work.

• STEP 17

Please wait approximately 10 minutes or you will get a blank error page if you try to connect too soon. Now open your browser and type in your HTTPS/SSL certificate like this https://suitecrm.yourname.synology.me In my case it’s https://suitecrm.mariushosting.synology.me If everything goes right, you will see the SuiteCRM Login page. Type in your own Username (SUITECRM_USERNAME) and your own Password (SUITECRM_PASSWORD) that you have previously added at STEP 13, then click Log in. Follow the instructions in the image below.

• STEP 17

Your SuiteCRM dashboard at a glance!

• STEP 18

Set Up Email Notifications on SuiteCRM.

Enjoy SuiteCRM!

🆘TROUBLESHOOTING

If you encounter issues by using this container, make sure to check out the Common Docker issues article.

Note: Can I run Docker on my Synology NAS? See the supported models.
Note: How to Back Up Docker Containers on your Synology NAS.
Note: Find out how to update the SuiteCRM container with the latest image.
Note: How to Free Disk Space on Your NAS if You Run Docker.
Note: How to Schedule Start & Stop For Docker Containers.
Note: How to Activate Email Notifications.
Note: How to Add Access Control Profile on Your NAS.
Note: How to Change Docker Containers Restart Policy.
Note: How to Use Docker Containers With VPN.
Note: Convert Docker Run Into Docker Compose.
Note: How to Clean Docker.
Note: How to Clean Docker Automatically.
Note: Best Practices When Using Docker and DDNS.
Note: Some Docker Containers Need WebSocket.
Note: Find out the Best NAS Models For Docker.
Note: Activate Gmail SMTP For Docker Containers.

This post was updated on Sunday / January 5th, 2025 at 3:58 PM