Today a user sent me an email asking me where is the debug.dat file. This file was requested from him by the Synology Support Center team. The user complained of a problem of excessive CPU consumption generated by the Universal Search package. Now, to generate the debug.dat file you will need to follow my step … Read more about Synology: Where to Find debug.dat File?
Tonight I was about to make my scheduled backup to the Synology C2 cloud via Hyper Backup and, for the first time, I dealt with a problem connecting to the Synology C2 cloud servers. I found that the Synology Service Status service is not updated in real time and that all services are always green … Read more about Synology C2: Failed Backup Destination is Busy
Do you have an old NTFS-formatted drive with content that you would like to move to your Synology NAS? When you plug the drive into the USB port, it shows up as “File system type: <Not Supported>” in the Synology DSM External devices. Why does this issue occur? The HDD drive was used internally in … Read more about Synology NAS: External NTFS Drive Shows Up as File System Type: Not Supported
Have you ever woken up in the morning and opened the Log Center in your Synology DSM and found an error that said: System failed to get External IP? Why does this error appear? What is the direct cause and how do you replicate it? After several tests, I came up with the solution. I’m … Read more about Synology: System Failed to Get External IP (Solved)