In order to use FTP on your Synology NAS you must first create an “FTP” user and activate FTP File services. Once the FTP user has been created, read the article where I explain the differences between FTP, SFTP and FTPS. These steps are mandatory if you want to become a real expert in using FTP on Synology. So, how to activate the FTP service and create an FTP user on your Synology NAS?

Note: The guide below is for DSM 6.2.4 – For DSM 7 check here: How to Set up FTP on DSM 7

• STEP 1

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• STEP 2

Go to Control Panel / File Services.

• STEP 3

Go to FTP and Enable the service you need, the FTP service or the SSL/TLS (FTPS) service (non-encrypted or encrypted). I strongly recommend you activate the SFTP service (Read the difference between FTP – FTPS – SFTP). Follow the instructions in the image below:

• STEP 4

Log into your router and go to the Port Forwarding area. Select your NAS Local IP Address and port forward port 22 both TCP/UDP. Remember that every router has its own interface design. At the moment I am using an RT2600ac router. Follow the instructions in the image below.
Note: If you have chosen a different port number at STEP 2, you have to remember to port forward it (correctly) in your router.

• STEP 5

Go to Control Panel/User and Click on Create and follow the instructions in the image below.

• STEP 6

After clicking Next on STEP 5, check web folder permission to Read/Write. Click Next. Follow the instructions in the image below.
Note: The web folder is just an example. You can choose another shared folder you want, but remember to first create a new shared folder.

• STEP 7

Leave everything like that and click Next. Follow the instructions in the image below.

• STEP 8

Allow FTP and follow the instructions in the image below.

• STEP 9

Leave everything like that and click Next. Follow the instructions in the image below.

• STEP 10

Leave everything like that and click Apply. Follow the instructions in the image below:

• STEP 11

The FTP user has been correctly created.

Once you have correctly created your FTP user, you can try to connect to your Synology NAS using an FTP client like FileZilla.

Enter the Host, Username and Password of the FTP user you have previously created on Synology NAS and port 22 for the SFTP protocol. After that, connect.

Remember that you can create multiple FTP users with different permissions. For example, you can create an FTP user without the latter having the ability to delete files inside your Synology NAS, but can download and add everything without problems.

This post was updated on Sunday / October 24th, 2021 at 3:03 AM