Synology iOS: DS File Unable to connect to the server (Solved)

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Synology iOS DS File Unable to connect to the server (Solved)

After you update your iPhone to the latest Apple iOS 14, when you open the DS File app and try to log in to your Synology NAS via your LAN IP, you will get the following message:

DS file would like to find and connect to devices on your local network. This app will be able to discover and connect to devices on the networks you use.

Synology DS File iOS 14

To solve this problem follow the instructions below:

  • STEP 1

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  • STEP 2

Go to iOS Settings / Privacy / Local Network and give access to Local Network for the DS file app. Follow the instructions in the image below.

Synology-DS-File-iOS-14-Allow-Local-Network solved

Otherwise you will see this message right after you click login, even if the IP and account password are correct.

Unable to connect to the server.
Please Check:
– the IP address is correct
– the network connection
– Synology NAS is connected
We recommend using QuickConnect
for easier connection to your server.

Synology DS File iOS 14 Unable to connect to the server

Note: After you give access to the Local Network, the DS file app will work as expected.

This post was updated on Tuesday / September 22nd, 2020 at 1:17 PM

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