Synology C2: Update to General Terms & Conditions

Synology C2 Update to General Terms & Conditions

Synology C2 is a backup service from Synology for both enterprise and home users, which also serves as a remote file server accessible from your local network. Storing backups of your files to Synology C2 ensures that essential data remains safe and available even if local copies are hit by disaster or IT failure. Recently Synology has updated their Terms and Conditions and the change will take effect on January 1, 2021.

Below you can view the current terms and conditions as well as the new ones that will come into force starting January 1, 2021.

Current Terms and Conditions
New Terms and Conditions that come into effect January 1, 2021

Below you can view the notification from Synology that has arrived via email:

Since August, when we launched our new data center in Seattle dedicated to Synology C2 services, we have seen tremendous growth from users in North America, Asia, and other regions.
To better serve our clients, we are planning to add new features in the near future. To reflect these changes, we have updated the Synology C2 General Terms & Conditions.
The updated document, renamed the General Service Agreement of Synology C2 Services, will come into effect on January 1st, 2021. Here are a few important updates:

  • We have improved readability by defining key terms used throughout the document.
  • We have refined and added procedural details, such as how we handle your data once your subscription to C2 services expires (from clause 6.4):
  • Backup tasks are stopped on the seventh day after your subscription expires.
  • Data saved on Synology C2 remain accessible until the 21st day after expiration.
  • Finally, if you do not renew your subscription within 30 days, your data are deleted from Synology C2.

These updated terms will not affect where your data is stored or how you use C2 services.
By continuing to use Synology C2 services after January 1st, 2021, you agree to be bound by the General Service Agreement of Synology C2 Services.
You are welcome to contact us if you have any questions.

Sincerely,

Synology C2 Team

Note: By continuing to use Synology C2 services after January 1, 2021 you agree to be bound by the General Service Agreement of Synology C2 Services.
Note: These updated terms will not affect where your data is stored (United States or Europe) or how you use C2 services.
Note: The new Terms and Conditions that will come into effect on January 1, 2021 are much clearer and easier to understand than the current ones.

This post was updated on Monday / December 7th, 2020 at 12:43 PM